Welcome to JobPerformance.com!

Workshops

"where your investment in hours can save your business dollars"

TRAINING/WORKSHOP EVALUATIONAll workshops delivered by jobPerformance.com meet the
standards of Kirkpatrick's Level 3 and/or 4 evaluation.

LEADERSHIP & MANAGEMENT DEVELOPMENT

Changing things is central to leadership, and
changing them before anyone else does is creativity!

TEAM PERFORMANCE

Not one of us is as smart as all of us!

TQM & PROCESS IMPROVEMENT

The bitterness of poor quality remains long after
the sweetness of meeting the schedule has been forgotten!

Customers may not always be right, but they are never wrong!

SPECIALTY AREAS

TRAIN-THE-TRAINER

Instructional Design
Making Your Delivery
Facilitator Training

Is e-Learning right for your organization?

Kirkpatrick's Levels of Training Evaluation*

Level 1: Reaction (End of course rating sheets, "smile sheets")
Level 2: Learning (Testing to determine successful completion of the
program or learning of a body of knowledge)
Level 3: Performance (When employees return to the workplace,
have they improved on what they do? are they re-trained on a
change? does their work improve? do they work faster? etc.)
Level 4: Results (ROI, increased sales, decreased expenses, a
reduction of error costs? etc.)

^{*Donald L. Kirkpatrick, Evaluating Training Programs: The Four Levels. San Francisco: Berrett-Koehler, 1998}

^TOP^

Traditional Interviewing vs. Competency-focused Interviewing

Traditional Inteviews

Competency-focused Interviews