20 Ways to Improve the Job Performance of Individuals, Teams, and/or Organizations
Plan, plan, plan for the skills your organization needs and select new employees according to a strict set of requirements…
Use competitive intelligence: Know the standards of your industry and plan to exceed them!
Orient new employees thoroughly, train up front as necessary, and communicate expectations ASAP!
Cross-train employees—for the benefit of your workplace voids and their careers…
Update processes as required: then update workstations, equipment, job aids and documentation (information) to meet those changes… Communicate the changes to all those affected!
Encourage managers and supervisors to communicate: information, new procedures, company financials, objectives, etc…one-on-one, in groups…
Familiarize employees with organization plans, especially the mission, vision, and goals: let employees see how their jobs impact plans and visa versa!
Challenge employees with SMART objectives: Specific, Measurable, Achievable, Relevant, and Time-Bound…
Provide “permission to perform” (decision-making authority) when giving responsibility…
Pay for performance…and do not reward those who do not perform!
Prepare managers and supervisors to be coaches…coaches teach and provide continuous performance feedback!
Use performance reviews to “briefly” discuss the past…Focus on future goals and employee development!
Challenge teams: Post group results!
Conduct employee surveys…Determine the (realistic) things that bother employees and fix them!
Promote feedback processes (like 360s) to leaders, teams, suppliers… and work on weaknesses!
Make everyone a problem solver…and prepare to reward and recognize results!
Focus everyone on building workplace relationships… among and between managers and employees and with customers and suppliers!
Maintain an organization knowledge database and ensure that all employees can access it!
Train your managers and supervisors to lead as well as manage!
Understand unique differences among your employees…and get the most value from what your employees bring to the table!